Support & Help Center
We're here to ensure your data delivery is seamless. Get in touch with our technical team at PauTeCom Technologies Ltd.
Email Support
Send us an email for technical requests or order issues.
zutel@pautecom.com
Response time: < 2 hours
Verified Assistance
Our team at PauTeCom monitors every order 24/7.
Always include your Order ID when contacting support for faster resolution.
Frequently Asked Questions
My data hasn't arrived. What should I do?
Most deliveries are instant. If it takes longer than 5 minutes, check your transaction history. If it shows 'Failed', your wallet will be auto-refunded instantly by our automated system.
How do I top up my wallet?
Navigate to the Wallet page and click 'Top Up'. You can use Mobile Money or Bank Cards via our secure Paystack gateway.
Is my payment secure?
Yes. We use industry-standard encryption for all transactions. Zutel does not store your card or MoMo PIN details.
Still need help?
Our technical team at PauTeCom Technologies Ltd is ready to assist you.
v1.1.5